KEEP THEM COMING BACK. TURN EVERY MEAL INTO LOYALTY.
QR ordering, real-time kitchen management, loyalty programs, WhatsApp CRM — one platform for the modern F&B operator.
From the merchant dashboard to the kitchen station — clean, fast, and intuitive for every role in your restaurant.
Click a tab to explore each feature — from ordering to payments to loyalty.
Guests scan, browse, and order directly from their phone. No app download, no waiting for a server. Works on any device.
Orders auto-route to the right station the moment they're placed. Kitchen sees kitchen items, bar sees bar items — no confusion during rush hour.
Bronze to Black. Members see their live progress and feel the urge to level up — driving repeat visits without any manual effort from your team.
Customers pay directly from their phone before the order is confirmed. Supports FPX, card payments, and pay at counter — whatever works for your crowd.
Connect your WATI or 360dialog account and send personalised promos to the right customers — filtered by tier, birthday, or inactivity — automatically.
Keep customers engaged between visits with gamified rewards. Scratch cards give random prizes — points, discounts, or free items.
Malaysia LHDN-compliant e-invoicing built right into your receipts. Customers scan a QR on their receipt to submit their details — you get a clean record ready to upload to MyInvois.
Track stock levels in real time, catch low-stock alerts before you run out, and generate Purchase Orders to send directly to your suppliers — all from one place.
Connect your WATI or 360dialog account. Filter your members, pick a template, and let the API do the rest — no manual sending required.
Filter by member tier — Bronze to Black — or target customers inactive for 3, 7, 14, or 30 days. Reach exactly who you want.
Choose from Birthday Wishes, Flash Sale, We Miss You, Double Points and more — or save your own custom templates.
Connect your existing WhatsApp Business API account. Messages are sent automatically — personalised with name, points, and tier.
Real-time dashboards give instant visibility into revenue, menu performance, and table utilisation — from any device.
Keep customers coming back by letting them spend their loyalty points on a Scratch & Win game — win discounts, free items, or special rewards. It's the fun way to lock in loyalty.
No IT team, no hardware, no downtime. Built to be simple enough for any owner to set up alone.
Register your outlet in 30 seconds — name, number, done.
Upload photos, set prices and categories.
Grab a Sunmi POS and a WiFi thermal printer off Lazada or Shopee. We'll walk you through connecting everything — takes about 30 minutes.
Choose from multiple QR designs and download instantly. Stick them on your tables — guests scan and order immediately.
Free for Plus & Enterprise users — your own ordering page, no extra charge
Your own branded ordering page. Customers pre-order for pickup or schedule a slot — straight from you, no commission, no middleman app eating your margins.
Manage every branch from a single login. See how each outlet is performing, control staff access, and keep your loyalty programme consistent across all locations.
View revenue, orders, and top items across all branches side by side — or drill into any single outlet.
Assign roles per branch — cashier, manager, owner. Control exactly who can see or do what at each outlet.
Customers earn and redeem points at any branch. One membership card, all locations.
Set different menus, prices, or availability per outlet — or sync everything from one master menu.
No proprietary gadgets, no locked-in suppliers. OtterOS runs on standard Android devices and thermal printers — affordable, replaceable, and available everywhere in Malaysia.
Kitchen and bar staff view orders on a tablet or phone screen. Great for smaller outlets or tighter budgets.
All plans include a 14-day free trial. Cancel anytime.
For small cafes & eateries starting their digital journey.
For growing restaurants needing loyalty, CRM and deeper insights.
+ RM 99/mo per extra outlet
For chains & multi-outlet F&B groups across Malaysia.
Join hundreds of Malaysian F&B outlets running smarter with OtterOS. Start your free 14-day trial — no credit card, no commitment.
Fill in your details and we'll reach out within 24 hours.
We'll contact you via WhatsApp or call.
Last updated: June 2026
We collect business information (restaurant name, contact details, billing), operational data (orders, menus, transactions), and customer data you input (member profiles, purchase history, loyalty points).
To operate and improve OtterOS, process payments, provide support, and generate analytics. We do not sell your data or your customers' data to third parties.
Any customer data collected through OtterOS belongs to you. We act as a data processor on your behalf. You are responsible for obtaining appropriate consent under Malaysian PDPA 2010.
Data is encrypted in transit (TLS) and at rest (AES-256). Access is restricted to authorised personnel only.
We integrate with Stripe, FPX payment gateways, and WhatsApp Business API. Only the minimum necessary data is shared with these providers.
Privacy enquiries: hello@otteros.com